Notice of Data Event

October 9, 2026 – Now-Forward (“NF”) is providing notice of a recent event that may affect the privacy of information pertaining to certain individuals. We have no indications of identity theft or fraud associated with this event and we are providing notice of this event so potentially affected individuals can take steps to further protect their information, should they feel it necessary to do so. 

What Happened. In April 2026, NF was alerted to suspicious activity on certain systems on our computer network. Upon learning of the suspicious activity, we moved quickly to ensure the security of our systems and launched an investigation into the nature and scope of the event. The investigation initially found no evidence that any information was impacted as part of the event. In July of 2026, NF was alerted to further information that indicated information from our systems was accessed and/or copied off as part of the event. NF relaunched the investigation and on August 12, 2026, the investigation determined that information related to individuals was involved in the event. 

NF’s investigation into the information remains ongoing. While the investigation is ongoing, NF provided notice of the event to the Texas AG, and to individuals via this web posting. 

What Information Was Involved. The information that may be impacted varies by individual and may include: name, address, Social Security number, government-issued identification, financial account information, medical information, and health insurance information. 

What We Are Doing. Upon identifying the event, we moved quickly to secure the network and investigate the event. We also notified the Texas Attorney General. We are also reviewing policies, procedures, and security tools to reduce the likelihood of a similar event from occurring in the future. 

For More Information. If you have further questions, you may contact NF at info@now-forward.org

What You Can Do. We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and explanation of benefits and monitoring your free credit reports for suspicious activity and to detect errors. If you detect any suspicious activity on your accounts, you should promptly notify the financial institution or company with which the account is maintained. You also should promptly report any fraudulent activity or any suspected incidence of identity theft to proper law enforcement authorities, your state attorney general, and/or the Federal Trade Commission. 

You may obtain a free copy of your credit report from each of the three major credit reporting agencies once every 12 months by visiting http://www.annualcreditreport.com/, calling toll-free 1-877-322-8228, or by completing an Annual Credit Report Request Form and mailing it to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348. You also can contact one of the following three national credit reporting agencies:

You have the right to place a “security freeze” on your credit report, which will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. The security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a security freeze on your credit report. Should you wish to place a security freeze, please contact the major consumer reporting agencies listed above.

In order to request a security freeze, you may need to provide some or all of the following information:

1. Your full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. If you have moved in the past five (5) years, provide the addresses where you have lived over the prior five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, military identification, etc.); 
7. If you are a victim of identity theft, include a copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft

As an alternative to a security freeze, you have the right to place an initial or extended “fraud alert” on your file at no cost.  An initial fraud alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years.  Should you wish to place a fraud alert, please contact any one of the consumer reporting agencies. 

You can further educate yourself regarding identity theft, fraud alerts, security freezes, and the steps you can take to protect yourself by contacting the consumer reporting agencies, the Federal Trade Commission, or your state attorney general.

The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580, www.identitytheft.gov, 1-877-ID-THEFT (1-877-438-4338); TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to file such a complaint by way of the contact information listed above. You have the right to file a police report if you ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and your state attorney general.